SalesRecurring weekly problems

The quote you sent last Tuesday? Nobody followed up.

The recurring tasks I see most often in this department. Pick the one that hurt most last month.

Incoming quote requests as free-text emails

New customers email their requests as prose — sometimes with PDF specs attached, sometimes describing the problem in plain text. Someone reads each one, figures out what's being asked, and routes it to the right salesperson, engineer, or project lead.

Volume: dozens per week with seasonal peaks
By hand: 1-2 hours per day of triage; slow first response loses deals

Quotes built by hand from a spreadsheet or Word template

Every quote is a one-off document. The salesperson opens the template, copies the last similar quote, edits the line items, checks pricing in a separate list or email thread, and recalculates the totals by hand. Errors in totals occasionally get sent out.

Volume: dozens of quotes per week
By hand: 30-60 min per quote; pricing errors; stale templates cause rework

Follow-up on sent quotes depending on memory

After a quote is sent, whether it gets followed up depends on the salesperson remembering. Some quotes sit for weeks without a nudge; sales leadership has no central view of which ones are pending, won, or lost.

Volume: every quote sent
By hand: deals lost to silence; no reliable pipeline forecasting

Order entry from a confirmed quote retyped into the ERP

When a customer accepts a quote, someone re-keys the line items, prices, and delivery details into the ERP to generate the sales order. The information already exists in the quote document but there's no link between the two systems.

Volume: every order
By hand: 10-20 min per order; mismatches surface as disputes at invoicing

If any of these sound like your week, a small machine can probably fix it. I've built fixes for problems exactly like these.

ESAEuropean Space Agency. Ariane rockets and satellites. 23 countries, ~3,000 staff.

Air FranceFrance's national airline. ~40,000 staff.

BBVAOne of Europe's 20 largest banks. ~125,000 staff.

KLMThe world's oldest airline, since 1919. ~35,000 staff.

NSDutch national rail. 1.2 million passengers a day. ~20,000 staff.

I built software used by 50,000 people every month with the teams above. The work in this department is simpler than that.

Tell me which one of these hurts most.

30 minutes, free. You describe one recurring task that eats your week. I tell you whether a small machine can take it off your desk, what it would take to build, and what it would cost. Whether you build it with me or not, you leave with a clear answer.

Let's talk